Talking Trash with the City Manager, Part 2

A letter from City Hall

Dear Friends,

Earlier this month we released the details of the new garbage cart program.  As I outlined in in my previous letter, the City of Hamilton will be partnering with Rumpke to provide garbage carts with attached lids in an effort to reduce trash and litter on and around our streets.  The City is still planning on moving forward with this program, but thanks to your input and concerns, we’re considering making a few revisions to the program.

I want you to know that your input is taken very seriously and the City’s administration and I will work tirelessly to incorporate your suggestions to provide the best program outcome for all involved.  Below are questions we’ve received from residents about the new trash carts.  Some of these questions and answers were included in my last letter, but I’ve also added answers to questions I received in response to my last letter.  If any of your questions are not addressed in this letter, please email your question to Adam Helms athelmsa@hamilton-oh.gov.

The Ordinance Review Committee will hold a meeting on Monday, March 23 at 8:00 a.m. in Council Chambers to discuss the new garbage cart program and gather input from the public.  City Council is scheduled to hear a first reading of the new garbage cart policy onWednesday, March 25 at 6:00 p.m. in Council Chambers located on the first floor at 345 High Street.  Residents are invited to sign up to speak about the trash carts during Audience of Citizens at the March 25 Council Meeting.  I strongly encourage you to attend both of these meetings and provide your input on this program,

Again, I want to thank you for your input, patience and cooperation as we work our way through this new program.

When will the new trash carts be delivered?

  • Rumpke will deliver trash carts to residents with MONDAY garbage collection during the week of March 23.
  • Rumpke will deliver trash carts to residents with TUESDAY garbage collection during the week of March 30.
  • Rumpke will deliver trash carts to residents with WEDNESDAY garbage collection during the week of April 6.
  • Rumpke will deliver trash carts to residents with THURSDAY garbage collection during the week of April 20.
  • Rumpke will deliver trash carts to residents with FRIDAY garbage collection during the week of April 27.

I already bought a Rumpke trash cart.  Why do I have to get a new one?

We understand some residents have already purchased a brown Rumpke trash cart for a fee of $80 and now the City is giving them to everyone for free.  This concern resonates with us and we agree it is unfair to residents who have already paid for a trash cart.

In an effort to make this program more equitable to those who have purchased Rumpke trash carts, the City will be implementing a trash cart buyback program.  Anyone who has purchased a Rumpke trash cart within the last five (5) years and does not desire to continue using the old, brown Rumpke trash cart is eligible to receive a $60 reimbursement from the city.  If an individual is able to produce a receipt showing they purchased a cart for $80, the City will reimburse the full $80 amount.

Residents wishing to receive reimbursement for their old trash carts must use the new blue trash carts and return their old, brown Rumpke trash carts to the Hamilton transfer station located at 1000 North Third Street, Hamilton, OH 45011.  Reimbursement checks will be mailed to residents upon receipt of the old cart and verification that the returned cart was issued to the person or household returning the cart.  To prevent theft of existing trash carts in exchange for reimbursement dollars, individuals wishing to return their old cart must present a valid photo ID when returning the cart and the cart identification number must match the address on the photo identification.  The City will use the returned carts as garbage cans in various parks and other public spaces throughout the city.

I already have a cart with an attached lid that looks just like the Rumpke cart.  Can I use this cart instead of Rumpke’s?

YES!  Rumpke will allow you to use a similar, non-Rumpke cart as long as it has an attached lid, wheels and has a metal bar on the front that is compatible with Rumpke’s garbage truck equipment.  After the new cart is delivered, continue placing your own trash cart which is similar to the Rumpke cart at the curb for garbage collection.  If your cart is compatible with Rumpke’s garbage truck equipment, they will place an “approved” sticker on your cart.  If your cart is not approved by Rumpke, you will have to use the new Rumpke cart.

If Rumpke approves your trash cart for use at the curb/alley, you may continue to use it; however you must still keep the new, blue Rumpke trash cart at your residence.  You must keep the blue Rumpke trash cart at your residence because if you move, the blue Rumpke trash cart must remain at the property it was issued to for use by any future residents who inhabit the property.

What am I supposed to do with my old garbage cans?

If you have an old, non-Rumpke approved can; you have two options:

  1. You may use your old trash can as a yard waste container, which Rumpke will collect.
  2. You may put your old trash can at the curb and write “trash” on it.  Rumpke will then dispose of your old trash can.

Why do I have to put my recycling cart at the curb and my garbage in the alley?

Rumpke’s recycling collection policy in all communities they serve is that recyclables must be placed at the curb/street.  Your garbage will continue to be collected at the same place it always has been collected in the past.

How large are the trash carts?

The new trash carts are 96-gallons and hold the equivalent of three standard garbage cans.  The 96 gallon cart has a similar size footprint to a 65-gallon recycling cart, which many of our residents are already using.

The 96 gallon cart is 46″ tall, by 34″ deep, by 27″ wide.  By comparison, the 65 gallon recycling cart is 42″ tall, by 32″ deep, by 25″ wide.

The 35-gallon trash cart is 39″ tall, by 23″ deep, by 20″ wide.

Are smaller cart sizes available?

Yes!  Rumpke will also offer 35-gallon trash carts to households who may not produce a large amount of garbage on a weekly basis and to accommodate our senior citizens who may struggle to maneuver a larger cart.  Please keep in mind, all trash must be placed inside the cart, and while a 35-gallon cart may be smaller and easier to store and maneuver, it may not be able to hold all of your garbage.  Rumpke will not collect bags of trash placed at the curb or garbage that is placed at the curb in a container that is not approved by Rumpke.

If you feel a 35-gallon cart is more appropriate for your household, please contact the Department of Public Works at 513-785-7270 to request a 35-gallon trash cart in lieu of the 96-gallon cart.  If you do request a 35-gallon cart prior to city-wide delivery of the 96-gallon cart, you will not receive the standard 96-gallon cart when they are delivered.  Your 35-gallon cart will be delivered separately at a later date.

I’m concerned I won’t be able to maneuver the new trash cart.  Can I get assistance?

If you are concerned you may not be able to maneuver your cart on a weekly basis, please email your contact information to 17strong@hamilton-oh.gov.  The 17 Strong neighborhoods project has been working in Hamilton neighborhoods for the past couple years to engage residents in discussions about the current and future states of their respective neighborhoods.  We will develop a database to share with neighborhood champions in your area to see if a volunteer is able to assist you with getting your trash cart to the curb or alley.

I already lease a trash cart from Rumpke.  Will I receive a second cart?

Yes.  Rumpke will deliver a blue trash cart with the City of Hamilton logo to all residences.  All residences must keep the new trash cart on their property.  If you already lease a brown Rumpke trash cart, you are encouraged to keep your second cart to determine if your household needs more than one trash cart.  You will continue to be billed by Rumpke directly for the second cart at the new, lowered rate of $2/month.  If you do not need the existing, leased trash cart, please call Rumpke at 1-800-582-3107 to have it removed.

Can I get an additional trash cart?

Yes.  Additional trash carts are available for lease from Rumpke for $2/month in 2015 and $3/month in 2016.  More than 50% of what you throw away could be recycled.  If you aren’t currently participating in the City’s recycling program, we encourage you to start participating and determine if recycling helps free up additional space in your trash cart.  You may rent an additional trash cart by calling Rumpke at 1-800-582-3107.

What if I have more material than my trash cart can hold?

As mentioned above, additional trash carts are available for lease to assist residents who may have a large amount of garbage on a weekly basis.  If you have an existing trash cart that has been approved by Rumpke, you may use that cart in addition to the blue, Rumpke trash cart.

Residents may also dispose of trash, for a fee, at the City of Hamilton transfer station located at 1000 North Third Street.  For more information about the transfer station, please call 513-867-8661.

Additionally, the City will be hosting two, city-wide large item clean up events to assist with collection and disposal of additional large items you may have.  The city-wide cleanup will take place on the west side of the river on Saturday, April 18 and on the east side of the river the following weekend on Saturday, April 25.  If residents have items for disposal, they should put those items at their normal collection location (curb/alley) the night before the cleanup (Friday).  Some restrictions apply including: no motor oil, no tires, limited construction materials from minor home remodeling, and no hazardous materials.  Look for more details in the local news, the City’s e-newsletter, social media sites and the City of Hamilton’s website www.hamilton-city.org.

How can I dispose of large items?

Residents may dispose of large items in two ways.  The transfer station, as mentioned above, is one option.  The other option is to place your large items at the curb for collection.  Residents have always been able to place two large items such as furniture or carpet at the curb for collection each week at no additional fee.  In order to have these items collected at the curb, you must provide 48 hours notice to Rumpke by calling 513-867-8661.

My new, Rumpke trash cart broke.  Do I have to purchase a new one?

No.  Rumpke will repair, maintain and replace broken trash carts for the duration of Rumpke’s contract with the City of Hamilton, which is five years.  If your Rumpke trash cart breaks or is damaged, please contact Rumpke at 513-867-8661 to notify them of necessary cart repairs or replacement.

My trash cart was stolen.  What should I do?

If your trash cart is stolen, call Rumpke at 513-867-8661 for instructions on reporting the stolen cart and obtaining a new one.  If your cart is stolen, there will be no cost to the resident to replace the stolen cart.  Once a police report is filed, the cart will be replaced at no cost to the homeowner.

I am moving.  Can I take my trash cart with me?

No.  Each trash cart is assigned to a residence with a serial number and must remain at the address where it was delivered.  If you move, you must leave the trash cart behind.

If you have additional questions regarding the new curbside garbage collection program, please contact the Department of Public Works at 513-785-7270.

Respectfully,

Joshua A. Smith
City Manager

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